NEW SEASON PIECES
35 products
35 products
Mos Mosh V-Neck Knit
Regular price €105.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh V-Neck Knit in blue and beige
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Milton Pant
Regular price €139.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Milton pant in black
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Berlin Silk Push Up Jeans
Regular price €125.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Berlin Silk Push Up Jeans in black
slim fit and low-rise
63% Cotton, 24% Polyester, 11,5% Viscose, 1,5% Elastane
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Grey Naomi Jeans
Regular price €145.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Grey Naomi Jeans with pocket detail
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Sumner Pant
Regular price €125.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Floral Print T-Shirt
Regular price €55.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Mattie Shirt
Regular price €125.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Kana Blouse
Regular price €109.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Kana Blouse in black print
High neck with cuff sleeves
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Perla Blouse
Regular price €119.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Perla Blouse in black print with gold button detail
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Randi Dress
Regular price €179.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Randi Dress in black print
High neck and ruffle sleeves
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Long Sleeve T-Shirt
Regular price €79.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Long Sleeve T-Shirt with logo available in black and brown
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Short Knit Cardigan
Regular price €105.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Short Knit Cardigan in ecru and biscuit
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Alli Jeans
Regular price €115.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Alli Jeans in black
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Black Slim Leg Pant
Regular price €139.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Black Slim Leg Pant
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Black Short Blazer
Regular price €179.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Black Short Blazer with button detail
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Camel Ivana Pant
Regular price €125.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Camel Ivana straight leg pant
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Black Check Wide Leg Pant
Regular price €140.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Black Check Wide Leg Pant
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Black Check Perry Blazer
Regular price €210.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Mos Mosh Black Check Perry Blazer
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Check Amber Jacket
Regular price €235.00 Save Liquid error (product-template line 131): -Infinity%/
Tax included.
Description
Take a nostalgic look to the past with this ‘70s inspired check jacket, designed to look sharp and timeless. It has a slight A-line silhouette, wide ‘70s collar and rounded front pockets. Detailed with Italian buttons down front and embroidery pockets.
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland and UK:
Free delivery for all orders over €100. Under €100 there is a charge, €4.99 for Ireland and €9.99 for UK.
GLS will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on gls-group.eu
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €25 for delivery internationally. An post registered post or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@serenaboutiques.com and send your item to: Unit 7, Fashion city, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
