Delivery Information

Our aim is to dispatch your order within 2-5 working days after it is placed. 

If you have placed your order at the weekend, your order will begin to be processed on the next available working day.

In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.

Ireland and UK:

Free delivery for all orders over €150. Under €150 there is a charge, €4.99 for Ireland and €9.99 for UK. 

Fastway Couriers will be used for deliveryyou will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel

If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.


INTERNATIONAL :

We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.