NEW SEASON PIECES
25 products
Beaumont Kori Faux Fur Bodywarmer
Regular price €220.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Blind snap closure
• Inside draw cord at waist
• Slit pockets with soft fleece pocket lining
• Fully lined inside
• Center back length: 80cm for size 38
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Una Reversible Coat
Regular price €369.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%Reversible faux fur coat
• The reversible jacquard faux fur coat
• Can be worn on the faux fur or faux suede side
• Blind snap closure
• Slit pockets at both sides
• Simple, elegant and versatile
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Short Leopard Puffa Jacket
Regular price €320.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Yori Coat
Regular price €369.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• The shaped down coat
• Comfortable 2-way stretch fabric
• Premium 90/10 down filling
• 2-way front zipper closure
• Fully detachable hood
• Filling: Real down - 90% down 10% feathers RDS certified
• Center back length: 90cm for size 38
86% polyamide recycled 14% elastane
This style has a true to size fit
Model is 181 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Marey Cardigan
Regular price €210.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Cardigan dropped shoulder
• Cable pattern
• Closure with buttons
• Round neckline
• Fully lined with woven lining
• Center back length: 54cm for size 38
44% alpaca 31% nylon 15% wool 10% viscose
This style has a loose fit
Model is 176 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Luna Cardigan
Regular price €139.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%53% acrylic 25% recycled polyester 12% nylon 7% wool 3% spandex
This style has a loose fit
Model is 181 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Kim Blouse
Regular price €139.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Blouse with bow
• Big sleeve with pleats at sleevehead and cuffs
• Closure with Beaumont logobuttons
• Center back length: 62cm for size 38
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Karlie Jacket
Regular price €320.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Premium 90/10 down filling
• Fully lined with inside zipper pocket
• Detachable hood
• Filling: real down 90% down 10% feathers RDS certified
• Center back length: 65cm for size 38
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Jasmine Blazer
Regular price €189.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Flynn Pants
Regular price €139.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Pant flare is part of a perfectly form fitting 2 piece suit
• Slits at side seam legs
• Inset slash pockets
• 2 single welt pockets at the back
• Hook and eye closure
• Pressed creases
• Inseam: 83cm for all sizes
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Anne Sleeveless Blazer
Regular price €139.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%ANNE blazer gilet
• Fabric jersey pinstripe
• Sleeveless oversized blazer is part of a perfectly form fitting 2 piece suit
• Flap pockets
• Lining
• Light shoulder pads
• Center back length: 77cm for size 38
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Lila Jacket
Regular price €199.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%Fitted jacket
• The fitted travel down jacket
• Premium 90/10 down filled
• 2-layer light jacket with travel bag
• Tonal ribtape details
• Zipper at collar with hood inside
• 2-way front zipper closure
• Filling: real down 90% down 10% feathers RDS certified
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Lux Wool Coat
Regular price €330.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• The oversized belted wool blend coat
• Fully lined with logo lining
• Inside pocket
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Madi Faux Fur Gilet
Regular price €189.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%Hooded body warmer
• The super soft hooded body warmer
• 2-way front zipper closure
• Fully lined
• Slit pockets with soft fleece pocket lining
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Matti Coat
Regular price €399.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%Puffer coat
• The Straight fit diamond quilted puffer
• Premium 90/10 down filling
• Fully lined with inside zipper pocket
• 2-way front zipper closure
• Adjustable cords at hood
• Ribknit cuffs
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Trista Jacket
Regular price €229.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%Hooded travel down
• The fitted hooded travel down jacket
• Premium 90/10 down filling
• Contrast colour inside
• 2-way front zipper closure
• Travel bag for easy storage
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Yuri Parka
Regular price €399.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• The straight fit rain parka
• Taped seams
• Lightly filled with recycled padding
• 2-way front zipper closure
• Side seam zippers
• Inside zipper pocket
• Center back length: 100cm for size 38
58% polyester recycled 35% polyester 7% elastane
Regular
Model is 177 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Raven Short Wool Coat
Regular price €220.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• The double breasted croppped blazer coat
• Immitation boucle wool
• Double pockets
• Fully lined with inside pocket
• Center back length: 70cm for size 38
100% polyester
a true to size
Model is 181 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Jasmine Blazer
Regular price €179.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont James Pant
Regular price €149.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Fabric crepe
• Pants 2 pleats is part of a perfectly form fitting 2 piece suit
• Pressed creases
• Inset slash pockets
• One single welt pocket at the back
• Hook and eye closure
• Inseam: 83cm for all sizes
67% recycled polyester 33% polyester
True to size
Model is 177 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Beaumont Phoebe Top
Regular price €69.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%• Fabric jersey
• Turtle neck
• Gathering at side seams
• Long sleeves
• Center back length: 58cm for size 38
96% lyocell 4% elastane
Slim fit
Model is 176 cm tall and is wearing a size 36
XS | S | M | L | XL | XXL | ||||
UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND