NEW SEASON PIECES
49 products
49 products
Joseph Ribkoff Asymmetrical Sleeveless Dress
Regular price €279.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Let us unveil this chic sleeveless dress featuring solid silky knit and knit mesh. With diagonal cuts and an A-line silhouette, it embraces your style with flair. The V-neckline and asymmetrical hem add a touch of allure. Lined for comfort, this dress is a must-have for your fashion-forward collection.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Hannah Dress
Regular price €169.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Midi wrap dress with ruffle details. Hannah Dress has a V-neck and short voluminous sleeves and has an all-over 'Coppola' print. This item is made of 65% LENZING™ ECOVERO™ Viscose: breezy, supple and conscious. Are you in doubt about your perfect size? We advice you to order the smaller size.
65% Viscose (LENZING™ ECOVERO™), 35% Viscose
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Nissa Print Pleated Midi Dress
Regular price €339.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Printed pleated midi dress
- printed fabric
- midi length
- pleated design
- deep v neckline
- short sleeves
- ruffle details
- elastic waist
The model wears 36 size, model dimensions: 180 cm tall, 88 cm bust, 60 cm waist, 92 cm hips
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Nissa Crystal-Embellished Crepe Dress
Regular price €389.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Crystal-embellished crepe dress
- midi length
- bodycon design
- without sleeves
- decorative ribbon
- crystals appliqué
- zipper closure
FABRIC: MAIN FABRIC: 92% POLYESTER 8% SPANDEX LINING: 51% POLYESTER 49% ELASTANE
The model wears 36 size, model dimensions: 180 cm tall, 88 cm bust, 60 cm waist, 92 cm hips
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Leo & Ugo Cassandra Dress
Regular price €179.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
The CASSANDRA maxi dress is the ultimate flowing piece for spring and summer. Its black and white design with white polka dots adds a touch of lightness and style to your wardrobe. Don't hesitate to let yourself be seduced by this elegant yet comfortable dress.
Composition: 100% Polyester
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Knit-Ted Jupiter Dress
Regular price €149.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
- 60% Rayon / 31% Nylon / 9% Elastan- Round neckline
- Sleeveless
- Bodycon fit
- Length above ankle
- Split on side
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Shift Dress with Eyelets
Regular price €299.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
V-neck short dress with eyelets
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Darina Dress
Regular price €159.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Midi dress with an all-over 'Versailles' print. Darina Dress has long wide sleeves and a belt.
100% Polyester (Recycled)
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Nissa Floral Print Dress
Regular price €320.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Pleated satin midi dress
- printed fabric
- satined fabric
- pleated design
- midi length
- volume sleeve
- short sleeved
- elastic waist
The model wears 36 size, model dimensions: 180 cm tall, 88 cm bust, 60 cm waist, 92 cm hips
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Nissa Embellished Midi Dress
Regular price €359.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Embellished midi dress
- midi length
- without sleeves
- bodycon design
- fabric belt
- zipper closure
- available in various colors
The model wears 36 size, model dimensions: 176 cm tall, 78 cm bust, 58 cm waist, 86 cm hips.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mus & Bombon Linen Dress
Regular price €89.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Sleeveless short linen dress, boat neckline in front and V-neck in back. Ideal for an afternoon at the beach bar or a stroll around town.
The total measurement of the garment in size S is 89cm.
Composition 1: 100% linen
Composition 2: 55% linen and 45% viscose
Model wears size S
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Coraline Dress
Regular price €189.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Long dress with balloon sleeves, V-neckline and a smocked body. Coraline Dress has bow details on the cuffs and is made of 100% organic cotton: soft, comfortable and more responsible (GOTS certified).
100% organic cotton
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Bella Dress
Regular price €159.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Midi dress with pleated sleeves and body. Bella Dress has a round neck and is made of Mesh (recycled polyester): stretchy, creaseproof and conscious. Discover how many bottles are recycled to make this Bella Dress garment inside the care label.
94% polyester (recycled), 6% elastane
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Cocoon Dress
Regular price €229.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Round-neck short sleeve dress with cocoon style skirt
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
La Fee Maraboutee Valenti Dress
Regular price €159.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Sleeveless tweed style dress in baby pink
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Textured Sleeveless Dress
Regular price €299.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
This sleeveless dress features a chic yet relaxed cocoon silhouette tailored from a waffle-textured material and a bold mock neck made from memory fabric. The garment was designed with style and function in mind by integrating side pockets and a back zipper with a lovely hexagon puller.
- 50% Viscose rayon, 47% Polyester, 3% Spandex
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Scuba Crepe Wrap Dress
Regular price €379.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
This scuba crepe dress perfectly combines elegance and allure, featuring a beautiful wrap neckline and dolman sleeves. The dress is decorated with delicately applied pearls, making it a true statement piece. It also has a chic back V-neckline and a convenient back zipper opening, ensuring a flawless fit. The dress is fully lined, providing a luxurious and comfortable feel. Part of the Signature Collection.
- 95% Polyester, 5% Spandex
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Sleeveless Shift Dress
Regular price €279.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Embrace the understated feminine chic of this silky knit shift dress. The fake flap pockets on the bust add a hint of boldness to this lovely sleeveless design. A simple zipper pull can turn the colour-block collar into a sleek mock neckline, a charming way to accentuate the garment’s timeless elegance.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Print Shirt Dress
Regular price €329.95 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Embrace a chic, carefree look with this airy stretch poplin trapeze dress. Featuring three-quarter sleeves and an intricate shirt collar, this dress strikes the perfect balance between comfort and sophistication. The buttoned opening at the front adds detail, while the lively abstract print enlivens the ensemble.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Print Satin Dress
Regular price €325.00 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Falling right above the knee, this geometric print dress exemplifies timeless elegance. The satin fabric gives this contemporary piece a delicate, luxurious feel. The flattering V-shaped neckline and charming three-quarter bell sleeves complement the garment’s A-line silhouette.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
