NEW SEASON PIECES
38 products
38 products
French Connection Lily Jumper
Regular price $77.32 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
We've refreshed a favourite for the new season, the Lily Jumper. In a flurry of beautiful and bright shades, this soft knit is our must-have of the moment with a crew neckline, long sleeves and split sides making it a versatile staple come day to night.
- Jumper
- Fabric: cotton, knit, blue
- Long sleeves
- Crew neckline
- Ribbed hem
- Split sides
- Size S length is 51cm
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
French Connection Kezia Jumper
Regular price $88.38 Save 0%/
Tax included.
Description
Keep it chic this season with the help of the Kezia Recycled Roll Neck Jumper. This soft and essential style flaunts a cosy knit body, modishly framed by a high-fashion roll neck and long sleeves.
The fabric used in this product is partly made from recycled Polyester. Recycled Polyester is made from post consumer products.
- Jumper
- Fabric: recycled, soft knit, cream
- Long sleeves with buttoned cuffs
- Drop shoulders
- Roll neck
- Ribbed hem
- Size S length is 65cm
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Stella Pullover
Regular price $165.76 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Fine-knit pullover with a round neckline and balloon sleeves. Stella Pullover has golden buttons on the cuffs and ruffles on the ends.
47% Acryllic, 25% Polyamide, 17% Merino Wool, 10% Alpaca, 1% Elastane
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
French Connection Krista Jumper
Regular price $77.32 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Your jumper collection is in need of a revamp with our Krista Jumper. This sultry style stars in a modish silhouette, from its high neckline and ribbed bodice to the stars of the show: beautiful statement balloon sleeves boasting burnout floral detailing.
- Jumper
- Fabric: knitted, ribbed texture, black
- Long balloon sleeves with floral burnout embellishment
- High neckline
- Ribbed hem
- Size S length is 50cm
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mus & Canfranc Sweater
Regular price $121.54 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Mus & Bombon long sleeve ribbed knit sweater with high neck & side split
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Fabienne Chapot Lillian Pullover
Regular price $110.49 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Fitted Pullover with a high, round neck, puffed sleeves and long cuffs.
70% Viscose, 28% Nylon, 2% Elastane
Available in sizes XS to L
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Dea Kudibal Sydnie Pullover
Regular price $309.46 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Totally modern yet feminine, this textured knit sweater in a creamy wool blend yarn is perfect for day or evening. Frills at the shoulder add drama to the silhouette whilst pie crust ruffles form a stylish collar.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mos Mosh Thora Knit
Regular price $132.59 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
This is the kind of sweater you can wear season after season. Crafted from super lightweight alpaca and wool-blend and designed with a deep flattering V-neck and drop shoulders. The loose casual fit makes it perfect for different occasions both styled with jeans or layered over a dress.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mus & Bombon Guadix Dress
Regular price $154.70 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Mus & Bombon Guadix Dress, knit midi dress with high neck & side split.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Mus & Bombon Marsa Knit Dress
Regular price $187.86 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Knit midi dress
can be worn on or off the shoulder
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Isay Alexie Jumper
Regular price $143.65 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Oversized knit sweater• High neck
• Tone-on-tone checkered pattern
• Ribbed sleeve cuffs
Treat yourself to a soft, luxurious oversized knit sweater that's perfect for those chilly days. Enjoy the feel of the Alexie Pullover knit sweater, made from soft viscose that is incredibly comfortable to wear! The sweater is designed with a beautiful tone-on-tone checkered pattern, for a more interesting flair. The dropped sleeves add a relaxed look, while the ribbed cuffs sit close for a more flattering fit.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Print Knit Top
Regular price $265.24 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
This boxy top is made of jacquard sweater fabric with faux-leather accents, giving it a luxurious look and feel. The three-quarter dolman sleeves and funnel collar are both stylish and comfortable. And the best part? The animal print gives this top a one-of-a-kind look that is sure to turn heads.
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Joseph Ribkoff Fushia Coat
Regular price $331.57 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Made from a sumptuous knit material, this coat comes with a notched collar and long straight sleeves, giving you a chic and sophisticated look. The unlined design makes it perfect for layering over your favourite outfits, while the side pockets are ideal for keeping your essentials close at hand.
- 67% Nylon, 33% Polyester
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Knit-Ted Linda Pullover
Regular price $209.97 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Linda Pullover – crafted from alpaca wool, ready to keep you cozy and stylish. With its crew neck and soft touch knit, it’s pure comfort with every wear. The ribbed edges add a touch of texture, perfect for that extra flair. It is so soft to the touch, you’ll want to wear it forever. - Solit hair capsule: 44% Acrylic / 35% Alpaca / 9% Wool / 12% Poliamide
- Certified with OEKO-TEX® Standard 100, Alpaca Blend Mark, Responsible Wool Standard (RWS)
- Crew neck
- Soft touch knit
- Ribbed edges
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Dea Kudibal Lowise Pullover
Regular price $453.16 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Making an impact with both silhouette and detail, this beautiful mohair blend sweater in hot pink has balloon sleeves with an oversized cable detail. A hand crocheted floral motif adorns the front as a final decorative flourish.
Sizing
Front:50 cm
Back:50 cm
The model is 174 cm and uses a size S
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
La Fee Maraboutee Classic Knit Cardigan
Regular price $187.86 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
V-neck classic button-up knit cardigan
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Elisa Cavaletti Print Sweatshirt
Regular price $330.52 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Boat neckline print sweatshirt with contrast sleeves
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Elisa Cavaletti Off-The-Shoulder Knit
Regular price $330.52 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Off-the-shoulder chunky two-tone knit jumper
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Elisa Cavaletti Knit Jacket
Regular price $496.33 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
Hooded print knit long jacket
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Zoe Star Print Knit
Regular price $132.59 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
camel knit jumper with pink star pattern
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
Zoe Long Stripe Cardigan
Regular price $149.23 Save Liquid error (snippets/product-template line 131): Computation results in '-Infinity'%/
Tax included.
Description
long knit cardigan with stripe detail and fringing
| XS | S | M | L | XL | XXL | ||||
| UK | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 | 24 |
| EU | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Marccain/Leo & Ugo | 1 | 2 | 3 | 4 | 5 | 6 | |||
| French | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Our aim is to dispatch your order within 2-5 working days after it is placed.
If you have placed your order at the weekend, your order will begin to be processed on the next available working day.
In the unlikely event that the item you have ordered is not available we will contact you to inform you of this and to arrange a refund or substitution.
Ireland:
Free delivery for all orders over €150. Under €150 there is a charge of €5.
Northern Ireland:
There is a delivery charge €10 for Northern Ireland.
Rest of UK:
There is a delivery charge €20 for the rest of the UK.
Europe:
There is a delivery charge of €30 to Europe.
Fastway Couriers will be used for delivery, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a tracking number. You can check the status of your order on https://www.fastway.ie/courier-services/track-your-parcel
If you have any queries about the status of your order, please do not hesitate to contact us at info@serenaboutiques.com. We may also use An Post depending on the item.
INTERNATIONAL :
We charge up to €30 for delivery internationally. Fastway Couriers or GLS is used for international deliveries. A tracking number will be issued. Please allow up to 14 days for international orders.
Returns
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Jewellery
- Underwear
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 21 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@serenaboutiques.com
Sale items
Unfortunately sale items discounted at over 70% cannot be refunded.
Discount codes are not valid on already discounted items.
Exchanges
We only replace items if they are defective or damaged. However, if you would like to exchange your order, please send us an email at customerservice@serenaboutiques.com before returning the order and send your item to: Unit 7, Fashion City, Ballymount, Dublin 24, D24H9ND
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
Post the parcel at any post office and we advise to register the package as proof of postage or use Fastway Couriers they will charge €5 to collect and return your package.
You will receive and email to confirm receipt of return and that the refund has been processed.
To return your product, you should mail your product to:
Unit 7,
Fashion city,
Ballymount,
Dublin 24,
D24H9ND
